Post Sales (Non-Executive)

Job Description

Calia Technology is looking for an organised, proactive, and detail-oriented Post Sales (Non-Executive) to join our team and provide support in coordinating with customers and internal departments.

The Post Sales team plays an important role in ensuring smooth coordination after sales, including quotation follow-ups, customer communication, service-related matters, and proper documentation. The position will also support the Service Department in implementing and maintaining ISO 17025 requirements and Quality Management System (QMS) documentation.

If you have good communication and follow-up skills, are well-organised, and are willing to learn about quality management systems and service operations, we’d like to meet you!

Key Responsibilities

• Prepare and follow up on quotations
• Assist with post-sales coordination and follow-up
• Coordinate with customers and internal teams on service-related matters
• Support daily post-sales activities
• Assist in the implementation and maintenance of ISO 17025 requirements and documentation
• Support the Service Department in maintaining proper records and documentation in accordance with the QMS
• Maintain accurate and organised service and post-sales records
• Assist with other administrative and coordination tasks as required

Requirements

• Diploma holder or equivalent qualification preferred
• SPM holders with relevant experience are encouraged to apply
• Candidates with experience in post-sales support, administration, customer service, or service coordination will be an advantage
• Good communication and follow-up skills
• Organised and detail-oriented, with good documentation skills
• Basic knowledge of Microsoft Office
• Willing to learn and work with ISO 17025 and QMS documentation
• Able to coordinate effectively with customers and internal teams
• Responsible, proactive, and able to work independently

Please email your resume to enquiry@calia.com.my if you are interested in the job.

Email Subject: "Resume for Post Sales & <Applicant Name>"

Thank you.

The Management

Admin Coordinator

Job Description

Calia Technology is looking for an organised, responsible, and detail-oriented Admin Coordinator to join our Service Department and provide essential administrative and coordination support to ensure smooth day-to-day service operations.

The Admin Coordinator will be responsible for managing service-related administrative tasks, coordinating invoicing and delivery arrangements, following up on outstanding payments, and liaising with customers and internal teams.

If you have good organisational skills, communicate well with customers and colleagues, and are comfortable handling multiple tasks, we’d like to meet you!

Key Responsibilities

• Manage service debtors and follow up on outstanding payments
• Prepare and coordinate service-related invoicing
• Coordinate shipping and delivery arrangements
• Liaise with customers and internal teams on service-related matters
• Provide administrative and coordination support to the Service Department
• Maintain accurate records and documentation
• Follow up on service-related administrative matters to ensure timely completion
• Assist the Service Department with other administrative tasks when required

Requirements

• SPM, STPM, or Diploma in Administration, Business, Accounting, or a related field
• 1–2 years of relevant administrative experience is an advantage
• Experience in invoicing, payment follow-up, or debtor management is preferred
• Good communication and customer follow-up skills
• Basic knowledge of Microsoft Office, especially Excel and Word
• Organised, detail-oriented, and able to manage multiple tasks
• Able to coordinate effectively with customers and internal teams
• Responsible, proactive, and able to work independently

Please email your resume to enquiry@calia.com.my if you are interested in the job.

Email Subject: "Resume for Admin Coordinator & <Applicant Name>"

Thank you.

The Management

Sales Engineer

Job in Petaling Jaya, Selangor, Malaysia.

Job Description - EXPERIENCED CANDIDATE (4–5 YEARS)

Calia Technology is looking for a competitive, highly passionate Sales Engineer to join us and help expand our products in Malaysia to achieve sustainable business growth. We are seeking an experienced Sales Engineer with a strong desire for sales and a relevant engineering or scientific background to fill our vacancy in the Analytical Department. The ideal candidate should have 4–5 years of working experience in sales, preferably in analytical testing, laboratory instrumentation, or a related technical industry. Sales Engineers are responsible for discovering and pursuing new sales prospects, negotiating deals, developing customer relationships, and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers via email, phone, and online discussions to demonstrate our products and services, we'd like to meet you!

Sales Engineer Job Responsibilities Include:

• Sales Engineer in the Analytical Testing Department, responsible for overseeing and expanding business for Analytical Testing products (Website: https://calia.com.my/products/). Candidates with a background in Chemical Engineering, Biochemical Engineering, Chemistry, or a related field are preferred.
• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking, and social media.
• Setting up meetings with potential clients and understanding their needs, requirements, and concerns.
• Developing business opportunities and selling our products, with product and technical training provided where necessary.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products and services.
• Create frequent reviews and reports with sales and financial data.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate and close deals, manage customer relationships, and handle complaints and issues.
• Collaborate with team members to achieve sales targets and business objectives.
• Gather feedback from customers or prospects and share it with internal team members.
• Maintain and develop relationships with existing customers while identifying opportunities to expand the customer base.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.

Requirements

• 4–5 years of relevant working experience in sales, preferably in analytical testing, laboratory instrumentation, or a related technical industry.
• Passion for sales with a proven ability to develop business opportunities and achieve sales targets.
• Bachelor's degree in Biochemical Engineering, Chemical Engineering, Chemistry, or any related field.
• Excellent knowledge of MS Office, Excel, and PowerPoint.
• Hands-on experience with any of the products we sell is an added advantage.
• Possess a valid driving licence and own transportation.
• Self-motivated with a results-driven approach.
• Aptitude for delivering attractive presentations and conducting product demonstrations.
• Good personality, communication, negotiation, and interpersonal skills.
• Basic knowledge of HPLC and GC.
• Ability to work independently, manage customer accounts, and build long-term business relationships.

Remuneration Overview

• Attractive Basic Salary (commensurate with qualifications and relevant working experience).
• Monthly Allowance.
• Mileage Claims.
• Medical Coverage.
• Opportunities for overseas travel (Singapore, Hong Kong, India, Denmark, and other European countries) for training and sales meetings, subject to business requirements and performance.
• More to be discussed during the interview.
• Annual Leave: 22 days.

  Please email your resume to “enquiry@calia.com.my" if you are interested in the job. Email Subject with: "Resume for Sales Engineer & <<Applicant Name>>"   Thank you. The Management