Post Sales (Non-Executive)

Job Description

Calia Technology is looking for an organised, proactive, and detail-oriented Post Sales (Non-Executive) to join our team and provide support in coordinating with customers and internal departments.

The Post Sales team plays an important role in ensuring smooth coordination after sales, including quotation follow-ups, customer communication, service-related matters, and proper documentation. The position will also support the Service Department in implementing and maintaining ISO 17025 requirements and Quality Management System (QMS) documentation.

If you have good communication and follow-up skills, are well-organised, and are willing to learn about quality management systems and service operations, we’d like to meet you!

Key Responsibilities

• Prepare and follow up on quotations
• Assist with post-sales coordination and follow-up
• Coordinate with customers and internal teams on service-related matters
• Support daily post-sales activities
• Assist in the implementation and maintenance of ISO 17025 requirements and documentation
• Support the Service Department in maintaining proper records and documentation in accordance with the QMS
• Maintain accurate and organised service and post-sales records
• Assist with other administrative and coordination tasks as required

Requirements

• Diploma holder or equivalent qualification preferred
• SPM holders with relevant experience are encouraged to apply
• Candidates with experience in post-sales support, administration, customer service, or service coordination will be an advantage
• Good communication and follow-up skills
• Organised and detail-oriented, with good documentation skills
• Basic knowledge of Microsoft Office
• Willing to learn and work with ISO 17025 and QMS documentation
• Able to coordinate effectively with customers and internal teams
• Responsible, proactive, and able to work independently

Please email your resume to enquiry@calia.com.my if you are interested in the job.

Email Subject: “Resume for Post Sales & <Applicant Name>”

Thank you.

The Management